Cirio handles order tracking, returns, exchange requests, and cart recovery calls — automatically. Every customer gets a response in under a second, 24/7, in their preferred language.
FreshCart's annual sale event hit 4× their normal inbound volume. With Cirio, every order-status call, delivery re-route, and return request was handled without a single missed interaction. CSAT hit 4.9/5 — better than pre-sale normal.
Instead of waiting for customers to call about shipments, Cirio was deployed to proactively call customers with shipping updates. Inbound "where is my order" calls dropped 35%, and agent workload halved overnight.
Cirio pulls live order status from your OMS and tells customers exactly where their order is — no hold music.
Initiates return requests, sends prepaid labels, and schedules pickups — all in a single call, zero human needed.
Cirio proactively calls abandoned cart customers with a friendly nudge and personalised offer, recovering 18–25% of lost carts.
Hindi, Tamil, Telugu, Bengali, Gujarati — Cirio speaks to your customers in their mother tongue.
Automated review collection calls after delivery improve rating volume and catch unhappy customers before they go public.
Every call categorised and summarised. Spot top complaint reasons, peak hours, and CSAT trends at a glance.
Link Shopify, WooCommerce, Unicommerce, or custom OMS. Cirio reads live order data immediately.
Set up which call types Cirio handles — tracking, returns, exchanges, complaints. Takes 30 minutes.
Forward your customer care number to Cirio, or get a dedicated one. Live in under an hour.
Set up cart recovery and post-delivery feedback flows. Cirio handles the dialling and conversations.
Every missed order call is a potential chargeback. Deploy Cirio today — free for 14 days.